Future-proof your apps with Airtable Premium Support

Maximize your ROI with fast, 24/7 support and hands-on, expert consultation from your Technical Account Manager (TAM).

Achieve business continuity

You run mission-critical processes in Airtable. We provide you with ongoing support to ensure Airtable meets the ever-evolving needs of your business.

Always-on, 24/7 support
Accelerated 1-hour first-reply SLA for critical issues
Support monitoring and escalation from TAM

Optimize your ecosystem with expert guidance

We build you a strong foundation for success through rapid development and a reliable deployment. Gain expert advisors, with hands-on support, assigned TAM, and an Ask-an-Expert team.

Assigned TAM to guide the development of your major use cases
Health Checks to uncover issues and recommend solutions
Ask-an-Expert sessions to support builders across your enterprise

Gain priority product access

Enjoy the inside scoop on new features from Airtable, so you can strengthen your business–and fortify it for the future.

Early access to beta features
Proactive feature roll out plans with your TAM
Discuss feature requests and key roadmap items directly with Airtable’s Product and Engineering team

Our partnership takes you from good to best-in-class

We’ll dive deep into your team’s workflows to provide customized guidance for your unique Airtable setup. Here’s an overview of our first year together.